![]() ![]() They will send you the credentials to log in and download. Right-click on this folder, hover over 7-Zip & select Extract to CleanWipe: (If you do not have 7-Zip installed, please Right-click on this folder and select 'Extract All. You need to contact support to get cleanwipe. Image 1 If you still have Symantec installed, please download the following. This doesn’t require multiple reboots when compared to the previous versions of cleanwipe utility. However, if you want to hold the reboot and do it manually at a later point of time, you can now uncheck Reboot Automatically. A reboot is mandatory to completely remove any of the above products. ![]() This is a major change compared to the previous Cleanwipe version.Ĥ. Now, you can see the list of products from which you can choose the required one. Read the license agreement, check I accept the terms in the license agreement and then click Next.ģ. ![]() Need to extract Zip file prior to run Cleanwipe.exeĢ. Windows 2000 SP4+ (requires MS KB816542 included in Update Rollout 1 for SP4)īoth 32 and 64bit versions, where applicableīefore you run Cleanwipe tool, you can download Symantec Diagnostic Support Tool to identify the problem. Support SupportĬleanWipe utility is also included in the release of 12.1 RU2 & now it works/performs much better. To receive this tool you need to contact Symantec Support. If you are not able to open a case, there are manual removal documents available that can help you with removing all traces of the SAV/SEP product.CleanWipe tool is a final solution for the removal of the Symantec Endpoint Protection product. Please note that Symantec only recommends using the CleanWipe tool as the final solution for removal of our product, the proper uninstallation steps should always be tried first. Only use the tool provided by Symantec Support.Īs of 7/31/12, the latest version of CleanWipe is v.401. You might not be getting the most current version, and you never know if the download is malicious or not. Download the Norton Removal Tool or the Cleanwipe utility for corporate versions. Be wary of other sources that may have the tool available. It might become necessary to remove Symantec products when upgrading. Users must open a case with Support to get the CleanWipe tool. If you are looking for the CleanWipe tool, here is some information that may save you some time and frustration. ![]()
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